If the product is faulty, we will refund your money or send you a new item.
If you purchased the wrong size or we sent the wrong item, we'll swap it over no questions asked.
To start the process, please send us an email with the following information:
- Your name
- Order number
- The issue (faulty product, wrong size)
- What you'd like (exchange or refund)
Now for the nitty gritty – you have 30 days from the date of purchase to issue the return request form. after 30 days from the date of your initial purchase, you will not be eligible to exchange or refund your item.
If you have any questions, please don't hesitate to email us.